Shipping Policy
Shipping Policy
Shipping Policy
Welcome to ATABEY! We strive to provide you with a seamless and discreet shopping experience. Below are the details of our shipping policy:
1. Processing Time
- Orders are processed within 1-2 business days.
- You will receive a confirmation email once your order has been shipped.
2. Shipping Rates and Delivery Times
- Shipping rates and delivery times are subject to your location.
- You will be provided with an estimate during the checkout process.
3. Discreet Packaging
- All orders are shipped in plain, unmarked packaging to ensure your privacy.
- The shipping label will not indicate the nature of the contents inside the package.
4. Order Tracking
- Once your order has been shipped, you will receive an email with a tracking number.
- You can track your order through our website or the carrier’s website.
5. Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Certain products may have shipping restrictions based on your location. These restrictions will be indicated on the product page.
6. Customs, Duties, and Taxes
- International orders may be subject to customs duties and taxes.
- These charges are not included in the item price or shipping cost. They are the buyer’s responsibility.
- Please check with your country’s customs office to determine these additional costs before placing an order.
7. Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us at atabey.for.bliss@gmail.com.
- We will work with the carrier to resolve the issue and ensure you receive your order.
8. Incorrect Addresses
- Please ensure your shipping address is correct at checkout.
- We are not responsible for orders shipped to incorrect addresses provided by the customer.
9. All Sales Final
- Due to the nature of our products, all sales are final. We do not accept returns or exchanges.
10. Contact Us
- If you have any questions or concerns regarding your order, please contact our customer service team at atabey.for.bliss@gmail.com.
Thank you for shopping with us at ATABEY! We appreciate your business and are committed to providing you with the best possible service.